When you create an account or use our services, we may collect the following information:
Account Information: Name, email address, and password when you register.
Payment Information: Payment card details are processed securely by Stripe. We never store your full card number.
Lead Request Data: Zip codes and machine type preferences you submit when requesting custom leads.
Usage Data: Course progress, assessment results, and feature usage to improve the platform.
Property Manager Submissions: Business name, address, contact information, and location details submitted through the intake form.
2. How We Use Your Information
To provide and improve the Vending Machine HQ platform, course content, and lead generation services.
To process payments and manage your subscription.
To generate custom location leads based on your zip code and machine type preferences.
To match property managers with vending machine operators.
To send important service updates and account notifications.
To analyze usage patterns and improve user experience.
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data in the following limited circumstances:
Payment Processing: With Stripe for secure payment handling.
Lead Matching: Property manager contact information is shared with paid subscribers who have lead access, as this is the core function of the platform.
Legal Compliance: When required by law or to protect the rights, safety, or property of Vending Machine HQ or its users.
4. Your Private Notes
Personal notes you add to leads (status updates, follow-up dates, and written notes) are completely private. They are only visible to you and are never shared with other users, property managers, or third parties.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure password hashing, and server-side API key management. Google Maps API keys used for lead generation are never exposed to your browser.
6. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required for legal or billing purposes.
7. Cookies
We use essential cookies for authentication and session management. We do not use third-party advertising cookies. Analytics cookies, if implemented, are anonymized.
8. Your Rights
You have the right to:
Access, update, or delete your personal information at any time.
Export your data in a portable format.
Opt out of non-essential communications.
Request deletion of your account and associated data.